International Aid Network

Social Skills

What are Social Skills? 

Social skillsSocial skills, or life skills, are “abilities for adaptive and positive behavior that enable individuals to deal effectively with the demands and challenges of everyday life” (defined by the World Health Organization). It refers to a large group of psycho-social and interpersonal skills that can help one cope with the demands and challenges of life. These skills include decision-making, problem-solving, creative and critical thinking, communication and interpersonal skills, self-awareness, and personal skills for developing personal agency and managing oneself with the goal of living a healthy and productive life .

Why do I need Social Skills? 

Today’s labour market is different from the past. Changing jobs 6 to 8 times in life is common, and it is therefore not realistic to assume that the job one acquires after school will be the same job one will retire from. As such, skills have become increasingly important in determining an individual’s ability to secure a job, retain employment, and move fluidly in the labour market. Today’s labour market calls for individuals who are able to acquire, adapt, apply, and transfer their knowledge to different contexts under varying technological conditions, and to respond independently and creatively. Life skills help individuals navigate in contemporary world affairs, communicate effectively, detect and select jobs, cope with an ever-changing society, adapt to problem solving, think creatively, effectively manage resources, contribute to effective teamwork, lead, and manage personal development.

At IAN, the modules aim to strengthen the psychological status of target groups and their persistence in searching for and holding a job. These courses teach the participants how, where, and when is most efficient to search for a job.
The social skills course includes 7 modules over 80 classes. Our trainers are either certified by the British Institute CIPD or psychologists and psychotherapists of different therapeutic orientations. We offer the following programs.

  • Identification and Analysis of Individual Potentials
    Training on recognizing and analysing individual potential is the application of cognitive science principles to Human Resource management. The goal of this module is to enhance the efficiency of individuals, groups, and firms.
  • Personal Development/ Career Planning
    This course enables participants to critically assess the role of self-development in management and HR processes. Research on the effectiveness of self-help methods is also covered.
  • Self-management
    The underlying premise of self-management is that individuals who need to change are more likely to succeed if they are in control of the change process. When people take charge of their own growth, they are more likely to feel successful and any changes made should be more permanent than if they feel that someone else was in charge of their transformation.
  • Assertive Training
    Assertion means standing up for what you want and stating your needs clearly. It means expressing opposition and takes courage. Assertiveness training can help individuals increase work efficacy and productivity, achieve greater control of their daily activities, and overcome work stress.
  • Presentation Skills

This course focuses on giving participants the confidence to use skills and practical tools when preparing and delivering a clear, memorable presentation. It boosts participants’ effectiveness and enable them to feel confident when presenting.

  • Written Communication and CV Writing
    The ability to clearly communicate in writing is a skill crucial to ongoing success in academia and all professions. This module helps participants establish ‘good practice’ with emails, letters and reports, and CV writing.
  • Specialized Courses for Administrative Assistants
    This course is intended for future administrative assistants and other staff. It provides skills for day-to-day contact with business partners.

IAN Telecentar
Djure Danicica 5 Street
11000 Belgrade, Serbia

tel. +38111 3229 732